If you are concerned about a pharmacist’s competence, you may be considering whether to refer him or her to the Council, so it can decide whether an assessment of that pharmacist’s competence is required.
a. Was it a serious departure from accepted standards?
b. Did the pharmacist have an adequate explanation for this departure?
Note: Under section 45 of the Health Practitioners Competence Assurance Act 2003 (HPCAA) pharmacists and pharmacist’s employers are required to advise Council if they have reason to believe that the pharmacist is unable to perform the functions required due to a mental or physical condition.
a. specific incidents or cases to discuss with the pharmacist
b. particular issues in those cases that concern you, and
c. some suggestions on steps the pharmacist could take to address the concerns.
If not, the Council would suggest that you put immediate measures in place to ensure patients are not at risk, and contact the Council for further advice.
Appropriate measures depend on the seriousness of your concerns, and may include:
Note: Under the HPCAA, if a pharmacist resigns or is dismissed for reasons relating to competence, his or her employer must notify the Council of the reasons for the resignation or dismissal.
Each case is different, but when deciding whether a pharmacist should undergo a competence review, the Council will usually consider the following:
Was there a distracting influence in the pharmacist’s life at the time of the incident? This may include health, financial or personal issues, leading to increased stress, and impacting on the pharmacist’s ability to perform at his or her usual standard.